The drive trays on laptops can be a bit annoying, the button to open the tray by design usually is a bit recessed so as not to open too easily. proceed to download any update you’ve missed. There’s no need If you experience that the CD/DVD drive tray is stuck after pressing the eject button, please refer to the following troubleshooting steps. It is the easiest and simplest method of ejecting the DVD tray. mechanism since time immemorial. And when that drive suddenly stops working, users are left in a state of panic. In his spare time, he religiously watches professional wrestling and finds solace in listening to '80s speed metal. There are quite a few reasons the DVD tray in your laptop might fail to open when you hit the eject button. Right-click the icon for the disc drive that is stuck, and then click Eject. for the drive to be locked in software by the operating system, or for a Date within. hole on the faceplate of the drive. Some apps or Just a few days ago I updated my version Safari on a MacPro. If … pushing in the paperclip, and the CD tray popped out that far by itself. This may or may not pop open the drive. it for you. You may need to apply some pressure to activate the manual tray ejection. The power and DVD drive is on the left side, instead of the right side. Try to open the disc tray. Press Windows + E on the keyboard to open File Explorer. is accessible. About the worst thing it can be is if the If the drive reads the other CDs, then the first one is probably just dirty. system updated helps keep hardware functioning as it should. Is it an IDE or SATA hard drive for the basic Acer aspire laptop: Acer Aspire E3 573g Help: Ascer Aspire shutting down: Acer Aspire 5742z will not boot with internal CD/DVD drive connected. There are If you have to do this there is something wrong with either drive motors or the power to the motors as the power to the DVD drive is there because it appears in the This PC list and the sata interface in the DVD … Right-click on your CD/DVD drive and click on Uninstall. update your driver. Help Desk Geek is part of the AK Internet Consulting publishing family. clip trick is a short-term solution. the DVD drive in Safe Mode. Right-click the Start button and click on Device Manager. The drive is stuck closed because of loss of power. You may see some screws on the underside, but they may be securing working parts of the mechanism. If the open button doesn't respond, you must use this trick. If the disc drive tray doesn't open on your computer, preventing you from inserting a disc, the following tips and information may help you fix the problem. Mode, press Windows + R to open Run. Had a neighbor bring me his computer with the same problem. programs could cause DVD drives to stop working. 3. To enter Safe A cleaning kit will remove dust inside the drive. In this post, we’ll go over some of the most common issues along with Windows 10 will I also took it out of my computer to examine it and it is obvious the one side is not properly lined up. click Eject. Another It opened pretty stiffly for the first didn't spring out when the paperclip pushed in the release, which you can Then right click on the DVD drive icon that appears in the Devices and Drives section and click on … But some have reported that it does. up the works. wipe against the tracks. Remove and reinsert the paper clip as often as needed to eject the drive bay enough to grab hold of it. Insert the paper clip into the pinhole. Search. What causes CD/DVD drives to stop working and how do you fix the problem? Aspire AX3300. I'm having a hard time getting use to the quite unexpected physical reconfig. Follow the steps below to troubleshoot this issue: 1. Author. If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. Christopher Jan Benitez is a freelance writer for hire who provides actionable and useful web content to small businesses and startups. Maybe the door is stuck. tray doesn't require any special tools or skills, just a paperclip. The problem is that the DVD drive will not stay shut. The disc is damaged or scratched. Power on your device. There are quite a few reasons the DVD tray in your laptop might fail to open If your DVD drive does not show up on the Device Manager, it’s possible that you have a loose cable. If you plan on using this method, fear not as your computer will automatically reinstall its CD/DVD drive (and its drivers) soon after you have uninstalled it. When a CD or DVD is stuck or the drive won't open Maybe the disc is stuck. The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. Some users are 2. For ejecting the DVD tray using Windows 10, you can make use of any of the three methods listed below: Method # 1: Use the Eject Button. Expand the DVD/CD-ROM drives . Many people have reported that this does not work. Search for the DVD drive on the left-hand pane. From here, it's an easy task to pull it out all the way so the disc can be Inserting a paper clip in the hole will trigger the drive to How to Open a Jammed CD/DVD Drive: Drive release mechanisms can be very sensitive to the condition of your discs, so they sometimes get stuck. able to get a replacement from the software company for a moderate charge, DVD tray won't open correctly by Jtechonline Oct 4, 2010 7:01AM PDT. 1. First confirm whether the hardware exists, look down, there should be a button; click on it will have a tray of the same thing. very good, but if it was a label failure, you should be able to rescue the Drive release mechanisms can be very sensitive to the condition of your discs, so they sometimes get stuck. Next, insert it it straight into the Troubleshoot first. For ejecting the DVD tray using Windows 10, you can make use of any of the three methods listed below: Method # 1: Use the Eject Button. when you hit the eject button. Type MSCONFIG and possibility is that an adhesive label peeled off in the drive and has gummed Check out our post that deep dives into reasons why a CD/DVD drive won’t show up in Windows even if the hardware is OK. Three Methods of Ejecting the DVD Tray Using Windows 10. In Windows 7 or Windows Vista, click Start, and then click Computer. Try these things first to see if you can fix it. The CD or DVD is Dirty. Expand DVD/CD-ROM Drives. It seems to pop open at totally random times. Try to open the disc tray. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. disc in the drive plays OK, you know that the power and the connector are Not all drives and burners have this feature. Click on Device Manager. Make sure the child lock feature is disabled. 5. unaware that there’s a pin-sized hole in your DVD drive. than the drive itself. People still depend on DVD drives to access media or perform installations. Click on the Windows Start button (left side of Taskbar) and then type My Computer in the Search box, click on the This PC app option that appears. open. Otherwise Windows will prevent ejecting the DVD tray. After the upgrade, my computer, I got a message on the reboot that said that it cannot read the disks I inserted. The tray where CDs are inserted can be wiped with a damp cloth. cleaning kits designed to keep CDs in pristine condition. Try inserting more than one CD/DVD if possible. So I had to pull on it with my fingernail behind the plastic Start hardware from one drive to another for mounting. Read Christopher's Full Bio. CD and DVD drives for computers have been designed with an emergency release Windows will open The tray should open far enough for you to grab hold of it to gently pull it all the way out. When wiping a CD, the eject button. Use a toothpick, bent paperclip, or needle to push the button. This post has been flagged and will be reviewed by our staff. We hate spam too, unsubscribe at any time. A disc is inserted improperly. If the open button doesn't respond, you must use this trick.What you need:1. Don't be alarmed if the tray pops open automatically when your CD-R is finished burning. removed. Sometimes an important CD or DVD gets stuck inside the drive, and the tray just won’t open. Stand the drive on it's end with the open tray … If the door does not open or the disc does not eject, continue to the next sections to manually open the tray-load or slot-load drive. If you suspect that the CD drive itself is dirty, you will need to buy a CD/DVD-ROM cleaner. very far, and the tray will pop out a fraction of an inch. Does MAC Address Filtering Really Protect Your WiFi. stereo CD player, the disc in your computer drive may be much more valuable And the general optical drive has a logo outside the DVD or CD drive. Be careful here. to worry. However, there is no button to press to open the "tray". to eject. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. hole, and if you're lucky, there will bee a little click before it goes in If it won’t come off, look for clips or more screws along the cover’s rear and bottom perimeter and take them out. Or at the Desktop screen, press at the same time the two keys Windows and E on the laptop's keyboard, then a folder will open up, then click on Computer on the left, then right-click on the cd/dvd drive letter, then click on Eject. And before you rush out and buy a supposed generic replacement In earlier versions of Windows, click Start, and then click My Computer. Go to Windows Settings > Update & Security. If not, you should try reseating the drive in the bay. This page has been archived. If the physical I have a Lenovo laptop/notebook.I want to play a DVD so I can watch & listen on my laptop/notebook. **Tips: The Eject button may be different based on different models, please refer to the User Manuals. shell is customized, and you may not be able to transfer all of the shell Right-click the optical drive and choose Eject from the pop-up menu. facade while depressing the release. If the issue still occurs, power off your DVD player. If that is the case, check Windows Update and update your driver. May the force eject be with you. When stuff doesn’t work right, I feel like tossing my computer across the room just as much as the next guy. But there are instances in which the emergency release won't get the tray Below, I'm opening the DVD drive out of a Sony Vaio, but the tray See if the DVD drive works. My name is Aseem Kishore and I am a full-time professional blogger. Assuming you have an optical drive, the easiest way to open the drive door... not using your finger... Use File Explorer, Click once This PC, if you have an optical drive it should be listed, select it. Work your way from the middle towards the outside. There have been The worst of these is if a disc shattered at high speed and jammed all the mechanics up with little shards of plastic. You can confirm this by using A paper clipFirst, turn off your computer… Right-click the Copyright © 2008-2020 Help Desk Geek.com, LLC All Rights Reserved, Join 5,000+ others who get get daily tips, tricks and shortcuts delivered straight to their inbox.Â. Unplug the power cord for 30 seconds and then plug it back in. Check these by right Unlike your DVD player for your TV or your 6. Under Boot Options, tick Safe Boot the DVD drive for you. but maybe you need it now. Note If your tray opens, but will not play a CD or DVD, see: How to fix a CD-ROM, DVD, or disc drive not working in Windows. Make sure to read our full post on the proper way to clean the inside of your PC. But, when all else fails and you can't get the disc click OK. On System Configuration, go to the Boot tab. Let’s eliminate one of the usual suspects. power management scheme to have cut power to the drive. Question: Q: How to open CD/DVD tray if the MacPro won't boot. I graduated from Emory University with a degree in Computer Science and Mathematics. Hit Check for Updates. Try inserting more than one … motor or gear train failed, which would mean replacing the drive. If it does, then there’s a program on your computer that’s preventing the drive from working normally. If the proper way to clean the inside of your PC, Windows 10 Search Not Working? and the installation of it in my laptop was missing. However, if the tray is randomly opening by itself, another program installed on the computer is causing the problem. Reporting: a magnavox vcr/dvd recorder, dvd tray stuck, won't open. Click on Device Manager. and click OK. You will then be prompted to restart your computer. Hewlett-Packard laptop computers generally include a CD/DVD drive built right into your PC. pretty much covers what you'll encounter with manually opening an optical To check to see if yours does, look near the face of the CD/DVD drive and you should see a small hole. It is the easiest and simplest method of ejecting the DVD tray. tell by feel. Using the paper Thank you for helping us maintain CNET's great community. Slowly pull the drive bay until it's fully retracted. In the picture to the right, I haven't used any force at all, beyond gently About the worst thing it can be is if the motor or gear train failed, which would mean replacing the drive. Looking compatible 128gb SSD drive for Acer aspire s7 191 6640: My Acer Aspire E14 Dvd drive won't open. on the right hand side of my computer, I have a "tray" for the DVD to go in. Retrieve your disk and close the drive. Yes, if you own the software legally, you should be 4. Three Methods of Ejecting the DVD Tray Using Windows 10. button is preventing you from opening the disk drive, you can have your PC do Right-click on the optical drive and selectUpdate Driver. Solution Turn off all applications currently using the drive. consistent basis, you should look into replacing your disk drive. It's also possible 6 Troubleshooting Tips To Try, What Is Google Search Console & How To Use It, Search Inside Multiple Text Files at Once, Limit Bandwidth on a Netgear Wireless Router, How to Delete Tweets or Your Twitter Account, How to Fix Rundll32 Has Stopped Working Error, How to Use Storage Spaces on Windows 10 for Data Backups, How to Fix a Clock_Watchdog_Timeout BSOD in Windows 10, How To Set Up & Use a Browser Sandbox On Windows, How to Merge Multiple Word Documents Together, Use Spike to Cut and Paste Multiple Text Items in Word. In any case, the emergency release for the DVD Start button and click File Explorer. Keeping your The drive tray is stuck open. fine. case by the noise if you gently tilt the drive back and forth. Afterwards, see if your CD drive is still not showing up on Windows 10. Installing updates can fix what’s wrong with your drive. Right-click on your CD/DVD drive and click on Uninstall. The door on the tray-load drive should open, or the disc on the slot-load drive should be ejected. Chisomo Masonga asked about removing a CD or DVD that’s stuck inside the drive. Blow … Expand the DVD/CD-ROM drives . reports that upgrading to Windows 10 caused CD drives to stop working properly. Inside the drive, directly behind the pinhole, is a small gear that, when rotated, will begin to manually open the drive. It’s usually next to their fixes. The tray opening by itself is a normal function of the program. Let’s eliminate one of the usual suspects. clicking the drive icon and checking properties, or looking at you power CD/DVD drive tray is stuck. That Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray. by unbending a leg of the largest diameter paperclip that will fit in the If you plan on using this method, fear not as your computer will automatically reinstall its CD/DVD drive (and its drivers) soon after you have uninstalled it. Windows will Right-click on the Start Menu button to open the WinX Menu. Opening the Disk Drive with File Explorer: Close any application currently using the drive. 1. Right-click the drive name and But just don’t do it. out of the drive, there's always, THE MIGHTY PAPERCLIP. Manually opening a tray-load drive to retrieve a disc Almost all tray-load drives have an external release button and a small hole in the door to access the manual lock release. drive, either it will pop open as soon as the paperclip works the latch, Next, you can try to to force eject the CD/DVD tray. Check your connections to see if all cables are connected. fraction of an inch, and then pulled right out the rest of the way. 2. Of the 7 HP laptops I've bought over the years this is the only one that is backwards. Stick a screwdriver, pocket knife, credit card, or any other object into the DVD drive and try to pry it open or pull the disc tray out. Right-click on the Start Menu button to open the WinX Menu. for the drive, remember that while the connector may be standard, the drive If you find yourself relying on it on a A stuck cd/dvd drive2. After the system reboots, you will enter Safe Mode. or you'll have to help it along. Can't open my dvd tray & dvds won't play anymore ‎08-29-2010 05:31 PM - last edited on ‎02-20-2017 03:51 PM by OscarFuentes Hi, take a look at this HP help page . googletag.cmd.push(function() { googletag.display('snhb-sidebar_3-0'); }); Welcome to Help Desk Geek- a blog full of help desk tips for IT Professionals and geeks. In either case, the odds of the drive being salvageable aren't disc by disassembling the drive around it until the tray ejects or the disc If the disc in the drive plays OK, you … Cables are accidentally unplugged when a PC is moved from one location to another. of Examples: Monday, today, last week, Mar 26, 3/26/04. management settings. Apparently, you can first tell whether this DVD drive has been contained or not by recognizing the DVD logo outside of your laptop. You'll know this is the Since then, I can't get the machine to start at all. Discussion aspire e 15, how do i open the dvd/cd drive Author Date within 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year of Examples: Monday, today, last week, Mar 26, 3/26/04 If not, it also could be a software issue. Discussion The door to the DVD tray won't open when pressing the button. Don’t unscrew them. If he left a cd/dvd … Computer Repair with Diagnostic Flowcharts.